Smart technology is changing the way we do everyday things, we have in our homes, at our workplace and now in the hotels, we stay in. Hospitality is an extremely competitive industry with customer experience being the top priority for every hotel, to shine above the rest hotels have to be one step in front of their competitor, and incorporating ...

Train fares may have to rise to pay for a huge taxpayer-funded bailout of the railways, Grant Shapps suggested today as he unveiled the biggest reform of the network in almost 30 years. The transport secretary said that the government would have to weigh up the balance between taxpayer support and the prices paid by passengers after £12 billion ...

Business should be prepared for changes to the furlough scheme in the coming weeks, according to London-based accountancy firm Grunberg & Co. HM Revenue & Customs (HMRC) has recently published a series of updates to its guidance on the Coronavirus Job Retention Scheme (CJRS), more commonly known as the ‘furlough scheme’. The updates cover the changes to the scheme, ...

Jess Salamanca talks to us about her business, Banana Scoops, a healthy-ice cream brand that was launched during the Covid-19 pandemic. What is the background to your business? I initially came up with the idea of Banana Scoops about 5 or 6 years ago when I discovered the trend for nice cream on Instagram. I made it myself and ...

The Irish, Welsh and Scottish languages have been named in a new list of surprising languages that are at risk of disappearing. The team behind language-learning app Busuu have highlighted 12 UK and European languages that are at risk of extinction in a bid to encourage the public to keep them alive. Out of the approximately 6,000 languages spoken in ...

The Information Commissioner’s Office (ICO) has fined American Express Services Europe Limited (Amex) £90,000 for sending more than four million marketing emails to customers who did not want to receive them. The ICO began investigating when it received complaints from Amex customers who were getting marketing emails despite having opted out from them. The emails included details on the rewards ...

HM Revenue & Customs has spent £262,251 on cyber security training for its staff over the two most recent financial years, according to official figures. The data was obtained and analysed under the Freedom of Information (FOI) act by the Parliament Street think tank. The FOI response from HMRC revealed that £150,456 was spent on security training in FY 19-20, ...

Start Up Loans, part of the British Business Bank, has set out its commitment to unlock the talent of thousands more people across the UK by helping them to start their own business. The disruptive impact of Coronavirus on the UK’s economy and traditional working patterns has catalysed many to reconsider their careers, whether because of additional time to reflect ...

Lloyds Bank is facing a backlash after revealing plans to double charges on its business accounts. The lender has sent letters to its customers announcing that it will increase the monthly fee on its Business Extra and Electronic Business tariffs, available to firms making more than £3million in turnover. The move has angered business owners and company directors, who have ...

The ravages of the coronavirus pandemic were laid bare yesterday as two of Britain’s biggest pub companies reported cumulative half-year losses of more than £300 million and £1.1 billion of lost sales. Mitchells & Butlers, which owns the All Bar One and Harvester chains, slumped to a pre-tax loss of £200 million, almost double the £121 million loss in the ...